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1. Review Your Policy Carefully

Understand the Terms: Go through your insurance policy documents thoroughly. Pay attention to the coverage details, exclusions, and any specific conditions related to flight cancellations.
Reasons for Denial: Identify the specific reason(s) the insurance company has given for denying your claim.

2. Gather Documentation

Flight Details: Collect all documentation related to your flight cancellation, including booking confirmations, flight tickets, and any communication from the airline regarding the cancellation.
Insurance Policy: Keep a copy of your insurance policy handy for reference.

3. Contact Your Insurance Company

Customer Service: Reach out to your insurance company’s customer service department. Use the contact information provided in your policy documents.
Ask for Clarification: Politely ask for clarification on why your claim was denied. Request specific details and documentation supporting their decision.

4. Appeal the Decision
Submit a Formal Appeal: If you believe your claim was unfairly denied, prepare a formal appeal in writing. Clearly outline why you believe the claim should be approved based on the terms of your policy.
Provide Evidence: Include all relevant documentation that supports your claim. This could include emails, receipts, and any other correspondence related to the cancellation and your insurance coverage.
Deadline: Check if there is a deadline for submitting appeals and ensure you meet it.